Privacy Policy
Last updated: May 2026
1. Introduction
Evomed Pty Ltd ("we", "us", "our") operates the Gloup® website at gloup.com.au. This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information we collect
We may collect:
- Contact details (name, email address, phone number)
- Order information (shipping address, order history)
- Payment information (processed securely by Stripe — we do not store card details)
- Website usage data (via anonymised analytics)
3. How we use your information
We use your information to:
- Process and fulfil orders
- Communicate with you about your order
- Respond to enquiries
- Improve our website and services
- Comply with legal obligations
4. Disclosure
We do not sell or rent your personal information. We may share it with trusted third-party service providers who assist us in operating our website (e.g. payment processors, shipping carriers) under strict confidentiality obligations.
5. Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
6. Access and correction
You may request access to or correction of your personal information by contacting us via our contact form.
7. Contact
For privacy-related enquiries, please contact us via our contact form.
Note: This is a placeholder privacy policy. Final version to be reviewed by legal counsel before launch.